Support Engineer
Verantwortlichkeiten
Anforderung
Aktuelle Stellenangebote:
IT Support Engineer (m/w/d) Heidelberg
Vollzeit Langjährige Erfahrung Normalbeschäftigung 36.000-61.000/Jahr
IT Services operates and supports the IT infrastructure and services at EMBL headquarters in Heidelberg and the laboratory’s sites in Barcelona and Rome.As part of IT Services, the Desktop Support team provides a broad range of first-level and desktop support to the EMBL user community, In addition, the team is also responsible for managing several key Windows backend services, They also have a critical role in supporting the EMBL training mission by coordinating and administering installations for training courses in the Computer Lab at the EMBL Advanced Training Centre.We are seeking an experienced IT Support Engineer to join our Desktop Support & Windows Administration team at EMBL Heidelberg
Verantwortlichkeiten: To provide excellent desktop support to our internal users across a portfolio of supported Mac, Windows, and Linux desktops and mobile devices, This includes system and software deployment , system configuration , and effective troubleshooting on the aforementioned platforms, To provide our users with a knowledgeable, friendly, and reliable IT helpdesk, To ensure excellent service quality and user satisfaction through adequate tracking of support tasks, change management, and efficient communication with our users
Anforderung: At least 2 years of work experience in a professional IT support environment, A degree in computer sciences or equivalent practical experience, Technical expertise in managing and supporting desktop and mobile OSs, Hands-on experience with Windows, Linux, and Mac OS devices
Wir bieten: We offer you the opportunity to work with the latest technology, being exposed to a fast-growing big data environment operating over 350 petabytes of scientific data and high-end computing across multiple centers to support science at EMBL, A competitive salary and a comprehensive pension scheme; medical, educational, and other social benefits, as well as financial sponsorship for relocation and installation for you and your family, A flexible and friendly international working environment fostering creativity, Certified training and continued development of your professional and personal skills
Arbeitsstelle: Support Engineer
2024-04-23
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