Gehalt bei Taxfix

Verantwortlichkeiten

• Unterstützung unserer Nutzer*innen bei der Erstellung ihrer Steuererklärung mit unserer App
• Multichannel-Kundensupport
• Mitarbeit bei der Umsetzung und Verbesserung von Arbeitsabläufen und der Weiterentwicklung der allgemeinen Wissensdatenbank
  Zeig mehr +4
• Die Bedürfnisse der Kund*innen verstehen, analysieren und daraus mögliche Lösungen entwickeln, von denen auch das Team profitiert
• Erfassen und Bewerten von Nutzer*innen-Feedback, um dabei zu helfen, die App ständig zu verbessern
• Die Gelegenheit, sich saisonal an Projektarbeiten zu beteiligen und somit zum Erfolg unseres Department beizutragen
• Schaffung eines einzigartigen Kundenerlebnisses durch die Beantwortung von Fragen zu einer Vielzahl von Themen, z.B. zur Nutzung der App, bei technischen Problemen, zum Datenschutz oder zu grundlegenden Steuerthemen

Anforderung

• Du bist kundenorientiert und hast eine Leidenschaft für exzellenten Kundenservice
• Du kannst Kundenkommunikation auf Qualität und Inhalt prüfen
• Du verfügst über eine problemlösungs- und prozessorientierte Denkweise
  Zeig mehr +3
• Grundlegende Kenntnisse in Google Workspace und CRM-Systemen, Erfahrung mit Zendesk ist ein Plus
• Steuerliches Vorwissen ist von Vorteil, aber keine Voraussetzung
• Du hast idealerweise schon erste Erfahrung darin, großartigen Kundenservice anzubieten, sei es für Privatkunden oder für Firmenkunden. Erfahrung in Gastronomie oder Verkauf ist ebenfalls willkommen

Handel

• Marketing
• Marketing

Aktuelle Stellenangebote:

Anforderung

• Proficient and interested in the technical dimensions of user acquisition, including conversion tracking, attribution models, data privacy (e.g
• SKAN, Privacy Sandbox), and channel-specific technical capabilities, with a keen interest in leveraging these elements for optimized performance
• Strong creative thinking abilities with a talent for understanding and resolving complex challenges
  Zeig mehr +15
• Demonstrated interest and first experience in prompt engineering and leveraging AI solutions in user acquisition
• Strong growth mindset with a demonstrated ability to identify opportunities, articulate solutions, and drive execution for impactful results
• 2-3 years of experience in app-focused user acquisition roles, with a proven track record of success in managing and optimizing various channels
• Excellent communication and cross-functional collaboration skills with a variety of stakeholders from different teams
• Experience: 3+ years of hands-on experience in performance marketing roles, with a strong focus on search campaigns
• Highly analytical and action-driven, with strong capabilities in working with large data sets, deriving actionable insights and opportunities, and making data-driven decisions
• Channel Expertise: In-depth experience with optimizing Google Ads with larger budgets
• Analytical Skills: Proficiency in handling and interpreting large datasets, driving data-driven decisions
• Experimentation: Designing and running multiple experiments simultaneously to drive continuous improvements
• Tech Enthusiast: Deep interest and knowledge of tech topics, including tracking, marketing automation tools, and scripts
• Marketing Landscape: In-depth knowledge of the digital marketing landscape, particularly in Google Search
• A chance to do meaningful, people-centric work with an international team of passionate professionals
• Languages: Fluent in English , Fluent in German, ideally at a native level
• A monthly allowance to spend on an extensive range of services that you can use and rollover as flexibly as you like
• 30 annual vacation days and flexible working hours

Handel

• Marketing
• Marketing

Aktuelle Stellenangebote:

Anforderung

• Several years of practical experience as a financial accountant
• A successfully completed bachelor's degree in accounting, finance, management, or a related field
• Extensive knowledge of accounting and management principles and accounts payable procedures
  Zeig mehr +5
• Proficiency with business solutions and bookkeeping software is a plus
• Ability to work in a fast paced environment where a high level of accuracy and problem-solving skills matter
• Commitment to ethical behaviour with a willingness to adhere to the company policies
• Fluent in German and English
• A chance to do meaningful, people-centric work with an international team of passionate professionals

Handel

• Bank- & Finanzwesen
• Bank- & Finanzwesen

Aktuelle Stellenangebote:

Anforderung

• Experience: 3+ years of hands-on experience in performance marketing roles, with a strong focus on search campaigns
• Channel Expertise: In-depth experience with optimizing Google Ads with larger budgets
• Analytical Skills: Proficiency in handling and interpreting large datasets, driving data-driven decisions
  Zeig mehr +7
• Experimentation: Designing and running multiple experiments simultaneously to drive continuous improvements
• Tech Enthusiast: Deep interest and knowledge of tech topics, including tracking, marketing automation tools, and scripts
• A chance to do meaningful, people-centric work with an international team of passionate professionals
• Marketing Landscape: In-depth knowledge of the digital marketing landscape, particularly in Google Search
• Languages: Fluent in English , Fluent in German, ideally at a native level
• A monthly allowance to spend on an extensive range of services that you can use and rollover as flexibly as you like
• 30 annual vacation days and flexible working hours

Aktuelle Stellenangebote: