JPMorgan Chase & Co

Verantwortlichkeiten

• Leitung der Nutzerforschung in einem bestimmten Produktbereich und enge Zusammenarbeit mit Design, Content, Product und Engineering
• Zusammenarbeit mit Design-, Produkt- und anderen Forschern zur Priorisierung von Forschungsmöglichkeiten in einem schnelllebigen, sich rasch verändernden Umfeld
• Mitarbeiten bei der Erstellung von Forschungsplänen, einer Gesamtstrategie für die Nutzerforschung und einem Forschungshandbuch
  Zeig mehr +8
• Verwalten und Durchführen von generativer und evaluierender Forschung
• Durchführung unabhängiger Forschung zu verschiedenen Aspekten von Produkten und Erfahrungen
• Verstehen und Einbeziehen komplexer technischer und geschäftlicher Anforderungen in die Forschung
• Befürwortung und Beratung bei der Nutzung von Kundeneinblicken und Daten zur Entscheidungsfindung
• Präsentation und Kommunikation von Forschungsergebnissen und Empfehlungen für die gesamte Organisation
• Zusammenarbeit mit Drittanbietern für Nutzerforschung
• Unterstützung und Entwicklung von Best Practices, Forschungsmethoden und Frameworks zur Steigerung der Effizienz in der gesamten Organisation
• Sie setzen sich für den Kunden ein und fördern ein gemeinsames Verständnis eines kundenorientierten Ansatzes in der Organisation

Anforderung

• Praktische Erfahrung in Rollen wie User Researcher oder UX Researcher
• Fähigkeiten zum kritischen Denken und zur Problemlösung
• Solide kommunikative und zwischenmenschliche Fähigkeiten
  Zeig mehr +10
• Erfahrung in einem breiten Spektrum von explorativen und evaluativen Forschungsmethoden
• Fähigkeit, Forschungsergebnisse an verschiedene Interessengruppen zu vermitteln
• Ausgeprägte Erfahrung mit Methoden der Nutzerforschung in der Produkt- und/oder Dienstleistungsentwicklung
• Fühlt sich in einem schnelllebigen, kollaborativen, teamorientierten und funktionsübergreifenden Umfeld wohl
• Erfahrung in der Skalierung von Forschungsprozessen und der Definition von Best Practices
• Aufbau und Pflege effektiver und kooperativer Arbeitsbeziehungen zu Kollegen, Managern und anderen internen und externen Stakeholdern
• Leidenschaft für das die Kundengeschäft
• Erfahrung im Bankwesen, in der Fintech-Branche oder in ähnlichen Bereichen ist ein Plus
• Vertieftes Verständnis von UX, UI und Design
• Bachelor-Abschluss in HCI, Human Factors, kognitiver Psychologie, Soziologie, Anthropologie oder einem verwandten Bereich oder gleichwertige Berufserfahrung

Aktuelle Stellenangebote:

Anforderung

• Currently enrolled studies in a Bachelors or Master’s degree programme in Business Administrations, Finance, Economics or similar
• Self-starting team player, hardworking and eager to learn
• Reliability and hands-on mentality
  Zeig mehr +14
• Attention to detail
• Strong MS Office Skills
• Fluency in German and English is essential
• Knowledge of Asset Management and the German Banking market and its dynamics
• Excellent interpersonal skills, both written and oral
• Excellent presentation and communication skills
• Pro-active attitude and ability to multi-task and manage priorities effectively as well as exceptional follow-up and follow-through skills
• Ability to multi-task and manage priorities effectively as well as exceptional follow-up and follow-through skills
• Strong organizational and time management skills, detail-oriented with strong commitment to accuracy
• Willingness to develop an entrepreneurial attitude with skills at project management and flexibility at applying innovative ideas to meet clients' needs
• An understanding of investment processes, risks, market and macro-economic framework is an advantage
• Self-starter, extremely organized and detail-oriented with strong commitment to accuracy
• Ability to work both independently and as a team player
• Fluent in German and in English

Handel

• Bank- & Finanzwesen
• IT Support
• Bank- & Finanzwesen
  Zeig mehr +1
• IT Support

Aktuelle Stellenangebote:

Anforderung

• Fluency in German and English, and other European languages a plus
• Exceptional analytical, research and project management skills
• Ability to quickly solve problems on your own and with a team
  Zeig mehr +9
• A collaborative mindset and willingness to partner and work on a team
• Excellent analytical, quantitative and interpretative skills
• Ability to thrive in a dynamic, collaborative work environment
• Familiarity with business fundamentals
• Eagerness to learn, develop and grow within corporate finance. Self-directed, entrepreneurial, highly motivated, and able to work independently
• Enthusiasm, energy and a drive to succeed
• Fluency in English and German
• Being adaptable, flexible and resilient
• Proven understanding of transaction cycle and execution process steps as well as broader investment banking products

Handel

• Rechtswesen
• Bank- & Finanzwesen
• Rechtswesen
  Zeig mehr +1
• Bank- & Finanzwesen

Aktuelle Stellenangebote:

Anforderung

• Excellent written and verbal communication skills in German and English
• Knowledge of German labour law
• Strong organization skills and ability to prioritize deliverables for oneself and team
  Zeig mehr +24
• Strategic thinking with ability to work in a systematic manner
• Articulate written and verbal communication skills
• Excellent organizational, time management and planning skills
• Fluent level of German and good English language knowledge
• Project management skills
• High attention to detail and the ability to work under pressure within tight deadlines
• Extensive experience with planning, prioritising, and delivering in a large scale project environment
• Exceptional problem solving and analytical skills with solid critical thinking, attention to detail and analysis in technical scenarios
• Previous experience of using Aspect WFM software, Call routing systems and real-time monitoring tools would be advantageous
• Independent in decision-making as well as able to take direction and work as a team player
• Fluency in both German and English, in both written and oral communication
• Ability to work at pace and without direction to identify issues likely to impact the firm and its customers
• Experience in instalment loans would be an advantage
• Excellent proactive stakeholder management skills
• Demonstrate the ability to handle multiple priorities / deadlines without compromising quality
• Excellent stakeholder management and leaderships skills
• Demonstrated ability to influence people at a variety of levels
• Attention to detail and comprehensiveness of content
• Highly motivated individual with significant experience in the Payments Industry
• Exceptional interpersonal skills with strong ability to influence and build consensus
• Ability to partner and work collaboratively with other teams across the business, onsite and virtually
• Experience in some/all of the following EU/German regulations; Capital Requirements Regulation/Directive Deposit Guarantee Schemes Directive Payment Services Directive German Banking Act German Investment Firm Act German Foreign Trade and Payments Ordinance German Tax Law Bundesbank statistical reporting German Act on Limited Liability Companies Experience of the German Commercial Code
• JIRA/Confluence experience
• Strong understanding of Acquiring, Issuing, and European Payment Rails

Handel

• Kundendienst
• Bank- & Finanzwesen
• Kundendienst
  Zeig mehr +1
• Bank- & Finanzwesen

Aktuelle Stellenangebote:

Anforderung

• Excellent communications skills in fluent German and English
• Very good understanding of business operations
• Excellent organisational and communication skills
  Zeig mehr +7
• Excellent analytical and research skills, detail oriented
• Fluency in German and English
• Experience with vendor management
• Passionate about processes, procedures and analysis with great attention to detail
• Ability to analyse large and various data sources
• Previous experience working within Banking/Financial Service institution in a fraud related role
• Knowledge of the German regulatory framework and best practice regarding fraud prevention

Handel

• Vertrieb
• Vertrieb

Aktuelle Stellenangebote: